Return the list of domains that should be added for SFB to connect. SIP Domain and server domain are different please add the following domains.Ĭheck the LD FQDN/ LD Server Name/ Pool Server name for Trust model issue. Trust Model (on-premises hybrid only) Field Display the SIP Pool Cert Root CA, if available. Verify the certificate against the local cert store and return a positive if the devices trusts the certificate. The Surface Diagnostic Toolkit is the best place to start troubleshooting, and will guide you to the best support avenue for the quickest resolution, so you can. Returns positive if the machine trusts the certificate.ĭownload and deploy Skype for Business certificates using PowerShell/ Supported items for Surface Hub provisioning packages Verify the certificate against the local cert store. Displays the LD Cert Root CA, if available.Ĭertificate is not trusted, please add the Root CA. Display the SIP pool name discovered from LyncDiscover Displays the URL used to perform a LyncDiscover on your environment.
#Surface diagnostic tool kit password
Note: Hybrid can only be detected if the password is entered. Skype for Business Online, Skype for Business OnPrem, Skype for Business Hybrid If proxy authentication is used, return the Authentication methods advertised by the proxy. Result may be a false positive if a user already has an open session in Edge and has authenticated through the proxy. If HTTP 1.0 found, it will cause issue with WU and Storeĭevice has a Proxy configured Device has no Proxy configured Verifies internet connectivity, including proxy connection Policy Analyzer is a utility for analyzing and comparing sets of Group Policy Objects. Each section can be expanded or collapsed by selecting the Plus or Minus sign next to each topic.Īppendix Field messages and resolution Network Fieldĭevice does not have Internet connectivity With a hybrid scenario, the potential attack surface expands. Select the Test Account button when you are ready to continue.Īfter testing is finished, review the results for the four areas of testing.
The password is optional but is recommended.
See Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit for more info. After completing the design and release of the Surface Hub Diagnostic application in 2015, I was asked to.
#Surface diagnostic tool kit software
The Account Settings screen is used to test your device account.Įnter the email address of your device account. Before sending your Surface in for service, try using the Surface Diagnostic Toolkit to fix common software issues.
To begin testing the device account, select the Test Results icon. The next screen provides you the option to test all or some of the Surface Hub components. The files can be copied later via the File Explorer app. When saving diagnostic results, do not change the default path or select a subdirectory.
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